Privacy Policy

This Privacy Policy describes how EDUSPROUTS PRIVATE LIMITED ("EduSprouts", "we", "us" or "our") collects, uses, shares and protects personal data when you use our website, mobile applications, AI tutor, teacher copilot and related services (collectively, the "Services"). We are committed to complying with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable Indian laws.

1. Who we are

The data fiduciary is EDUSPROUTS PRIVATE LIMITED, a company registered in India (CIN U85490UT2024PTC018243) with its registered office at C/o Komal Singh, Danda Basti Vi Kasnagar, Dakpathar, Dehradun, Uttarakhand, India — 248125. You can reach us at Support@edusprouts.in.

2. Information we collect

Account information: name, email address, grade/class, preferred language, and (for teachers/schools) institution details.
Learning content: the questions you ask, voice or text inputs, generated explanations, and material created with the Teacher Copilot.
Usage data: device type, app interactions, approximate region, and diagnostic logs used to improve reliability.
Communications: messages you send us for support or enquiries.

3. Children's data & parental consent

Our Services are designed for school students, who may be children under the law. Where required, we process a child's personal data only with verifiable consent of a parent or lawful guardian, and we do not undertake tracking, behavioural monitoring or targeted advertising directed at children. Parents and guardians may review or request deletion of their child's data by contacting us.

4. How we use your information

To provide, personalise and improve the AI tutor and teacher tools;
To ground answers in curriculum content and maintain learning quality and safety;
To respond to support requests and communicate important updates;
To maintain security, prevent misuse, and comply with legal obligations.

5. AI processing & service providers

Some features use artificial-intelligence models and trusted processors to generate responses. When enabled, your query content may be processed by such providers solely to deliver the requested output, under appropriate contractual safeguards. We do not sell your personal data.

We share personal data only:

with service providers who process data on our behalf under confidentiality terms;
where required by law, regulation, or valid legal process;
to protect the rights, safety and security of users and the public; and
in connection with a business transfer, with continued protection of your data.

7. Data retention

We retain personal data only for as long as necessary to provide the Services and to meet legal, accounting or reporting requirements, after which it is deleted or anonymised.

8. Security

We implement reasonable technical and organisational measures — including encryption in transit and access controls — to protect personal data. No method of transmission or storage is fully secure, but we work continuously to safeguard your information.

9. Your rights

Subject to applicable law, you may:

access and obtain a summary of the personal data we hold about you;
request correction or updating of inaccurate data;
request erasure of your data;
withdraw consent; and
nominate another individual to exercise your rights in case of incapacity or death.

To exercise any right, email us at Support@edusprouts.in.

10. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified through the Services or by email. Your continued use after changes take effect constitutes acceptance.

12. Grievance & contact

For any privacy concern or grievance, please contact our grievance team at Support@edusprouts.in. We will acknowledge and address your request within the timelines prescribed under applicable law.